Using Netflix on your Windows computer

Netflix Features
Set up Netflix
Sign out of Netflix
Netflix in Ultra HD
Netflix in HDR

Netflix is available on Windows computers using a Google Chrome, Internet Explorer, Microsoft Edge, Mozilla Firefox, or Opera browser, or the Windows 8 or Windows 10 app. Netflix streaming features on Windows computers include:

Navigation
Browse rows of movie posters: The main Netflix.com page displays rows of TV shows and movies for you to browse. You can also browse genres from the Browse drop-down.

Search: Search for specific TV show or movie titles, actors, directors, or genres from the search box in the upper right corner of the Netflix.com menu bar.

TV Show or Movie Pages: Hover over a specific TV show or movie poster to see additional information, such as a brief synopsis, year(s) produced, or maturity rating. Clicking on the title from within this section will take you to the full description page for that TV show or movie.

Playback: Click on a poster to begin playing a TV show or movie. While your title is playing, use the scroll bar at the bottom of the player screen to fast forward, rewind, or see more options. To exit video playback, select the back button in the upper left corner of your screen. If the scroll bar or back button are not visible on your screen, simply move your cursor until they appear.

Supported Regions
Netflix supports streaming on Windows computers using supported browsers in all regions where Netflix is available.

Resolution
Windows computers support streaming in the following browser resolutions:

  • Google Chrome up to 720p

  • Internet Explorer up to 1080p

  • Microsoft Edge up to 4K*

  • Mozilla Firefox up to 720p

  • Opera up to 720p

  • Windows 8 app up to 1080p

  • Windows 10 app up to 4K*

*Streaming in 4K requires an HDCP 2.2 compliant connection to a 60Hz 4K-capable display, Intel's 7th generation Core CPU or newer, and the latest Windows updates. Check with the manufacturer of your system to verify specifications.

Subtitles & Alternate Audio
Select the Audio and Subtitles icon to choose an alternate language track or turn on available subtitles.

You can watch Netflix on your Windows computer by visiting Netflix.com. Watching on Netflix.com is supported on Google Chrome, Internet Explorer, Microsoft Edge, Mozilla Firefox, and Opera browsers. Complete system requirements available here. To sign in to your Netflix account using your browser, follow the steps below.

On Netflix.com

  1. From your preferred browser, visit netflix.com.

  2. Select Sign In.

  3. Enter your Netflix email and password.

You are now signed in to your Netflix account. Enjoy!

Windows 8 app

  1. From the Start menu select Store.

  2. Bring up the Charms Bar by swiping from the right or moving your mouse to the top right corner of the screen.

  3. Select Search.

  4. Type Netflix in the search box and press Enter.

  5. Select Netflix located in the results.

  6. Select Install.

    • If you are prompted to sign in, sign in with your Microsoft information.

  7. Return to the Start menu.

  8. Select the Netflix app.

  9. Select Sign in.

  10. Enter your Netflix email address and password.

  11. Select Sign In.

Your device is now connected to your Netflix account. Enjoy!

Having trouble downloading Netflix?

If you're having trouble downloading the Netflix app on your device, it may be due to an issue with your internet connection. Please visit Troubleshooting Network Connection Issues for help resolving this issue.

If you're seeing a specific error message when you attempt to download Netflix to your device, you may need to reach out to the device manufacturer for further assistance.

Windows 10 app

  1. From the Start menu, select Store.

  2. Select Search from the upper right corner of the screen.

  3. Type Netflix in the search box and press Enter.

  4. Select Netflix from the results.

  5. Select Install.

    • If you are prompted to sign in, sign in with your Microsoft information.

  6. Return to the Start menu.

  7. Select the Netflix app.

  8. Select Sign in.

  9. Enter your Netflix email address and password.

  10. Select Sign In.

Your device is now connected to your Netflix account. Enjoy!

Having trouble downloading Netflix?

If you're having trouble downloading the Netflix app on your device, it may be due to an issue with your internet connection. Please visit Troubleshooting Network Connection Issues for help resolving this issue.

If you're seeing a specific error message when you attempt to download Netflix to your device, you may need to reach out to the device manufacturer for further assistance.

To sign out of the Netflix account on your device, follow the steps below.

On Netflix.com

  1. From your preferred browser, visit netflix.com.

  2. From the Netflix home screen, hover over your profile name in the upper right corner of the page.

  3. Select Sign out of Netflix.

  4. You are now signed out of your Netflix account.

Note:
These steps will only sign you out of Netflix on your current browser. If you are signed in to your Netflix account on more than one browser, you will need to repeat these steps on all browsers that you use to access Netflix.

Windows 8 app

  1. From the Netflix app, swipe from the right side of the screen to open the Charms bar.

  2. Select the Settings option on the Charms bar.

  3. Select Sign Out.

  4. Select Sign Out again to confirm.

Windows 10 app

  1. From the Netflix app, select the More Options icon in the upper right corner.

  2. Select Sign Out.

  3. Select Sign Out again to confirm.

Netflix is available in Ultra HD on Windows computers. To stream in Ultra HD, you will need:

  • The Microsoft Edge browser or the Windows 10 app

  • A 60Hz 4K capable display (with HDCP 2.2 connection if external display), Intel's 7th generation Core CPU or newer, and the latest Windows updates

    Note:
    Every monitor connected to your computer must meet these requirements to successfully stream in Ultra HD.
  • A plan that supports streaming in Ultra HD. You can check which plan you're currently on at netflix.com/ChangePlan.

  • A steady internet connection speed of 25 megabits per second or higher.

  • Streaming quality set to Auto or High. More information about video quality settings can be found in our Playback Settings article.

You can stream Netflix in HDR on your Windows computer in the Microsoft Edge browser or the Netflix app available from the Windows store.

To stream in HDR content on your Windows computer, your system must meet or exceed the following requirements:

If using integrated Intel GPU:

  • Windows 10 Creators Update (version 1703).

  • CPU: 7th Generation Core (i3, i5, or i7 7xxx or 7Yxx) or higher processor.

  • Graphics Driver: 22.XX.XX series, version 4708 or higher.

Note:
Devices must be enabled for HDR by the manufacturer.

If using discrete NVIDIA GPU:

  • Windows 10 Fall Creators Update (version 1709).

  • GPU: 1050, 1060, 1070, and 1080 cards with at least 3GB of video RAM.

  • Graphics Driver: 387.68 (23.21.13.8768) or higher.

Note:
Devices must support Microsoft PlayReady 3.0 or higher.

If you are unsure if your computer meets these requirements, please reach out to the manufacturer.