The Netflix app is missing letters.

If words in the Netflix app are missing letters on your Sharp TV, making titles, descriptions, or other text hard to read, it typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Refresh the Netflix app

  1. Begin from the Sharp home screen and press the Menu button on your remote.

  2. Select Smart TV.

  3. Select Advanced.

  4. Select Netflix Help.

  5. Select Deactivate.

  6. Try Netflix again.