If you experience the error code U7361-1254-80072EE2 on your Windows 10 computer, often accompanied by the following message:
Whoops, something went wrong...
We're having trouble playing this title right now. Please try again later or select a different title.
It typically indicates that your system requires an update. Follow the troubleshooting steps below to resolve the issue.
Shut down your computer through the menu:
For Mac: At the top left, click the Apple menu > Shut Down.
For Windows: From the Start menu, click Power > Shut down.
For Chromebook: From the bottom right, click on the time > Sign out > Shut down.
Leave your computer off for at least 10 seconds.
Turn it back on, then try Netflix again.
Press the Windows Key on the keyboard.
Select Settings .
Select Update & security.
Windows will check for updates. If it doesn't, select Check for updates.
Once the updates are installed, restart your computer and try Netflix again.