Netflix Error U7361-1254-80072EE2

If you experience the error code U7361-1254-80072EE2 on your Windows 10 computer, often accompanied by the following message:

Whoops, something went wrong...
We're having trouble playing this title right now. Please try again later or select a different title.

It typically indicates that your system requires an update. Follow the troubleshooting steps below to resolve the issue.

Shut down your computer

  1. Shut down your computer through the menu:

    • For Mac: At the top left, click the Apple menu > Shut Down.

    • For Windows: From the Start menu, click Power > Shut down.

    • For Chromebook: From the bottom right, click on the time > Sign out > Shut down.

  2. Leave your computer off for at least 10 seconds.

  3. Turn it back on, then try Netflix again.

Update Windows

  1. Press the Windows Key on the keyboard.

  2. Select Settings .

  3. Select Update & security.

  4. Windows will check for updates. If it doesn't, select Check for updates.

  5. Once the updates are installed, restart your computer and try Netflix again.