Netflix Error F7355

If you experience the error code F7355 on your computer, often accompanied by the following message:

Whoops, something went wrong...
Netflix Video Player Unavailable
We're having trouble playing Netflix on your browser. Please make sure you are on an official version of Firefox.

It typically points to a problem with your browser. Using unsupported browsers can interfere with the player Netflix uses to play TV shows and movies. Follow the troubleshooting steps below to resolve the issue.

Ensure your browser is supported

Netflix requires the following browser versions to stream successfully.

  • Google Chrome version 64 or later on Windows 7 or later, Mac OS X 10.10 or later (Mavericks), Chrome OS, or Linux*

  • Internet Explorer 11 or later on Windows 8.1 or later

  • Microsoft Edge on Windows 10

  • Mozilla Firefox version 59 or later on Windows 7 or later or Mac OS X 10.10 or later (Yosemite)

    • Supported on stable, official release builds from Mozilla. Non-Mozilla builds are not supported.

  • Opera version 47 or later on Windows 7 or later or Mac OS X 10.10 or later (Yosemite)

  • Safari on Mac OS X 10.10 or later (Yosemite)

    • Supported on all 2012 or later models and select 2011 models

It's possible that some unsupported browser versions may continue to function, however we cannot guarantee the Netflix experience on those browsers.

*Due to the many configurations of Linux available, customer support is unable to assist with troubleshooting issues on Linux devices.