How to cancel an account for a deceased Netflix member
If a deceased friend or family member has an active Netflix account, we can help you cancel the account on their behalf.
If you have access to the account
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Click the Cancel Membership link on the Account page.
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Refer to How do I cancel Netflix? for more details on canceling an account.
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If you like, Sign out of all devices connected to the account.
If you don't have access to the account
Gather the following information for the account owner and contact us.
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Email address or phone number associated with the Netflix account.
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Full payment information currently used to pay for Netflix.