Netflix Playback Error UI-113 on Roku

This error usually points to an Internet connectivity problem that is keeping you from streaming on your device. Follow the troubleshooting steps below to resolve the issue.

Restart the device

Restart the device by powering it completely off for about 15 seconds, then power it back on and attempt to stream again. This will cause the existing network connection to the device to be refreshed once power is restored. If the previous step was unsuccessful, restarting the device is often enough to restore your ability to connect to our service.

Be sure that the device is turned completely off, or even unplugged, if possible -- it's much more effective at refreshing the device's network connection than putting the device into standby or "sleep" mode.

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