Netflix Playback Error NW-8-17
If you see an error that says,
We're having a problem connecting to Netflix. Please try again or visit: www.netflix.com/help. Code: nw-8-17
This messages usually points to an Internet connectivity problem that is keeping you from streaming on your device. Follow the troubleshooting steps below to resolve the issue.
If you are on a work, school, hotel, or hospital public WiFi:
- Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked.
- Many public networks have limited bandwidth.
If you're using a cellular data network or satellite internet:
- If possible, try a different network. Cellular data and satellite internet connections commonly have slower connections speeds than cable internet or DSL.
The issue you're experiencing is likely due to a connectivity problem. See our steps for troubleshooting problems connecting to Netflix.