Netflix App Error NW-8-17
If you encounter an error message that says We're having a problem connecting to Netflix. Please try again or visit: www.netflix.com/help. Code: nw-8-17, it's likely there is a connectivity issue preventing you from accessing Netflix. To attempt to resolve this issue, follow the troubleshooting steps below.
If you are on a work, school, hotel, or hospital public WiFi:
- Check with your network administrator to make sure streaming services such as Netflix are supported and not intentionally blocked.
- Many public networks have limited bandwidth.
If you're using a cellular data network or satellite internet:
- If possible, try a different network. Cellular data and satellite internet connections commonly have slower connections speeds than cable internet or DSL.
The issue you're experiencing is likely due to a connectivity problem. See our steps for Troubleshooting Network Connection Issues to continue troubleshooting.