Netflix displays the error message "Cannot start Netflix. It can only be started by a user that has license for it" on my Playstation 4.

If you see an error that says,

Cannot start Netflix. It can only be started by a user that has license for it.

It typically means the device has lost the information for the Netflix license, simply follow the steps below to resolve the issue.

  1. From the PS4 home screen, press UP on the controller
  2. Navigate to Settings
  3. Select PSN
  4. Select Restore Licenses
  5. Select Restore
  6. Try Netflix again

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