Netflix DVD business closing

After an incredible 25 year run, we’ve decided to wind down 

DVD member questions

Last day discs will be shipped out

On April 18, we announced that after 25 years of shipping DVDs, this will be our final season, and we’ll ship our last disc on September 29, 2023.

Disc return deadline

You'll have until October 27, 2023 to return your discs.

Last billing for DVD

Your last bill will be in August. After your August payment, you’ll continue to receive service until our final shipping day, September 29, 2023.

Members with both streaming and DVD subscriptions

Your current streaming subscription won’t be affected. Your DVD subscription will automatically be canceled on the last shipping day.

Canceling account when closes

If you’re staying to the end, you don’t need to take any action. After the final shipping date, your DVD subscription will be automatically canceled.

Service quality until shut down

We plan to continue providing the same quality of service all the way to the final red envelope.

Personal information related to DVD subscriptions

Most personal information related to DVD subscriptions will be deleted at the end of the DVD subscription service, no earlier than October 27, 2023 and no later than January 1, 2024. The data includes:

  • Mailing address(es)

  • Queue 

  • Rental / shipping history

  • Ratings

  • Reviews

  • Taste preferences / genre ratings

Data which will be preserved after that time includes:

  • Name and login information

  • DVD billing history (including tax data)

  • Charges for unreturned discs (including tax data)

Data related to your streaming subscription won’t be affected.

Getting data related to DVD subscriptions

Many of our members have years of movie-watching memories with DVD Netflix, so we are providing a downloadable PDF copy of your data with information about your queue, rental history, ratings, and reviews in our Data Download.

At any time up until October 27, 2023 a current DVD subscriber or former DVD customer whose DVD subscription was canceled within the past 9 months may download their data, via our Data Download (, which includes:

  • Your queue

  • Your rental history

  • Your ratings

  • Your reviews

Per our privacy policy, you may request a report of your personal data currently stored by Netflix via

Why is Netflix DVD closing?

After an incredible 25 year run, we’ve made the difficult decision to wind down at the end of September. Our goal has always been to provide the best service for our members, but as the DVD business continues to shrink, that’s going to become increasingly difficult. Making 2023 our final season allows us to maintain our quality of service through the last day and go out on a high note.

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