Netflix Playback Error N8107 154 5006

The error you're seeing is related to the Silverlight plugin, which Netflix uses to play movies and TV shows on your computer.

This error is usually caused by one of two things:

  • A computer setting preventing Silverlight from storing files it needs to play your movie or TV show
  • An issue with the Silverlight plugin itself

To fix this error, follow the steps below for your Windows or Mac computer.


Steps for Windows

Stop streaming on other devices
You may be streaming to more devices than your account plan permits.
  • Stop streaming to other devices and play your movie or TV show again.
  • If you continue to get the error, the issue will resolve itself within 2 hours.
If you'd like to upgrade your account to include more streams, visit the Change Membership page.

Try again later

Sometimes the Netflix application thinks it's playing a movie even though it's not. It's pretty rare, but in these cases, just wait a couple of hours and try your movie again.

Steps for Mac

Stop streaming on other devices
You may be streaming to more devices than your account plan permits.
  • Stop streaming to other devices and play your movie or TV show again.
  • If you continue to get the error, the issue will resolve itself within 2 hours.
If you'd like to upgrade your account to include more streams, visit the Change Membership page.

Try again later

Sometimes the Netflix application thinks it's playing a movie even though it's not. It's pretty rare, but in these cases, just wait a couple of hours and try your movie again.

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