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How to use Netflix on your Samsung TV or Blu-ray player

Use this article to learn about Netflix features on your Samsung TV, projector, Blu-ray player, or home theater system, including how to set up and sign out of your account. If you don't know if Netflix works on your device, follow the steps in the "Set up Netflix” section.

Netflix Features
Set Up Netflix
Sign Out of Netflix
Netflix in Ultra HD
Netflix in HDR

Netflix is available on many Samsung devices.

Netflix streaming features on supported devices include:

Supported regions

Netflix is available worldwide. Most devices will work wherever Netflix is available, but some older devices will only work in the country where they were purchased. If you're considering buying a new device, check with the manufacturer to see if it supports Netflix in your region.

Navigation

On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (for example, comedies or dramas) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution

Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.

Parental controls

You can set parental controls on individual Netflix profiles.

Subtitles & alternate audio

Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. To check if 5.1 audio works on your device, go to any Netflix original to see if there is a 5.1 audio option. If not, this feature doesn't work on your device. You can customize the appearance of subtitles and captions on many devices. Devices that don't support customization will show subtitles and captions in their default appearance.

On some devices, you can also stream select titles with Dolby Atmos audio, including the models below.

  • Samsung Ultra HD TVs (Select 2019 or newer models)

To connect your Samsung TV, projector, Blu-ray player, or home theater system to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

If you see the Netflix app on-screen

  1. Select Netflix from the Home screen.

  2. Select Sign In.​

  3. Enter your Netflix email address and password.

  4. Select Sign In.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

If you see the Internet@TV option on-screen

  1. Select Internet@TV from the Home screen, or press Internet@TV on the remote.

  2. Select Netflix.

  3. Select Sign In.​

  4. Enter your Netflix email address and password.

  5. Select Sign In.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

If you see the Internet option on-screen

  1. Select Internet from the Home screen to access the Smart Hub screen.

  2. Select Netflix.

  3. Select Sign In.​

  4. Enter your Netflix email address and password.

  5. Select Sign In.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

If your remote has a Netflix button

  1. Begin from your TV home screen.

  2. Press the Netflix button on your remote.

  3. Once in the Netflix app, select Sign In and follow the instructions on the screen.

If your remote has a Smart Hub button

  1. Press the Smart Hub button.

  2. Select Netflix.

  3. Select Sign In.​

  4. Enter your Netflix email address and password.

  5. Select Sign In.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

To sign out of the Netflix account on your device, follow these steps.

  1. Go to the Netflix home screen, then go left to open the menu.

  2. At the bottom, select Get Help > Sign out > Yes.

    Note:
    If you don't see Get Help, go up and select Settings settings icon.

If you can't find Get Help, Settings, or Sign out:

  1. Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

  2. On the menu that appears, select Sign out, Start Over, Reset, or Deactivate.

Netflix is available in Ultra HD on most Samsung Ultra HD TVs and projectors. To stream in Ultra HD, you will need:

Netflix is available in HDR on select Samsung TVs and projectors. To stream in HDR, you will need:

  • A smart TV that supports either Dolby Vision or HDR10 and Netflix.

    • If you're using an HDR-capable Blu-ray player, you'll need to connect it to an HDR-capable smart TV via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port.)

  • A Netflix plan that supports streaming in Ultra HD.

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to Auto or High.

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