If you experience the error code U7120-1331-5006 on your Windows 10 computer, often accompanied by the following message:
We're having trouble playing this title. Please try again later or select a different title.
Your Netflix account has reached the maximum number of active streams. Follow the troubleshooting steps below to resolve the issue.
Close other browser tabs or windows where Netflix is open.
Close Netflix on any other devices playing at the same time.
Try Netflix again.
If these steps don't fix the problem, or the error happens again:
Check your Netflix plan to learn how many devices can play at the same time on your account.
Check your account activity to find which devices recently played Netflix.
If you think your account is being used without your permission, you can stop someone from using your Netflix account.