Billing FAQs: Google Play

As of May 2018, Google Play billing for Netflix is not available to new or rejoining Netflix customers. If you are currently billed by Google Play, you can continue to use Google Play billing until your account is cancelled.

Note:
Google Play subscriptions renew automatically, and you may see a payment authorization (pending charge) from Google up to 72 hours before each subscription period starts. If you cancel before your billing date, this payment authorization will be removed from your account.

How can I pay for Netflix through Google Play?

As of May 2018, Google Play billing for Netflix is not available to new or rejoining Netflix customers. New customers signing up in the Netflix app on an Android device will be prompted to enter a method of payment.

In which countries is Google Play billing available?

Google Play billing for Netflix is no longer available to new or rejoining Netflix customers.

How do I check to see if I am billed on my Google Play account?

You can visit the Your Account page, where your current method of payment will be indicated near the top of the page in the Membership and Billing section.

You can also check with Google Play to see if Netflix is a part of your Google Play subscription package.

How do I update my Google Play billing information?

For detailed instructions on how to update your Google Play billing, visit How do I update my Google Play billing information?.

How do I stop being billed through Google Play and start being billed through Netflix?

For detailed instructions on how to cancel Google Play billing, visit How do I cancel Google Play billing for Netflix?.

How do I change my Netflix plan?

For detailed instructions on how to change your plan, visit How do I change my plan?.

Can I redeem a promotional offer for Netflix if I pay through Google Play?

Promotional offers can't be used on an account that's billed through Google Play. Your Netflix promotion can be redeemed by first canceling your Netflix billing through Google Play, then redeeming your promotion once your current billing period has ended.

Can I redeem a Netflix or Google Play Gift Card on my account if I pay through Google Play?

You currently cannot redeem a Netflix Gift Card on an account that is being billed through Google Play. If you would like to use the Netflix Gift Card, you will need to cancel your Netflix account and restart your account using the gift card. Please note that you will need to wait until your account closes before you can restart it with a gift card.

If you currently pay through Google Play, you can use a Google Play gift card to pay for Netflix, provided Google Play offers and supports gift cards in your country.

How do I cancel my Netflix account if I pay through Google Play?

To cancel your Netflix account billed through Google Play, visit How do I cancel Google Play billing for Netflix?

How do I contact Google Play support?

If you have any additional questions regarding Google Play billing, contact Google Play at https://support.google.com/googleplay/contactflow.