Netflix says 'Sorry, this title cannot be watched instantly at this time.'
If you see an error that says
Sorry, this title cannot be watched instantly at this time. Please try again later or select a different title.
It typically points to an error within the Netflix app. Follow the troubleshooting steps for your device below to resolve the issue.
Blu-ray Player
Restart your device
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Turn off your device. If your device has a power cable, unplug it.
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Make sure your device is completely off, not just in sleep or standby mode.
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Leave your device off for 15 seconds.
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Turn on your device and try Netflix again.
Restart your home network
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Turn off your device, then unplug your modem and router from power.
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After 30 seconds, plug in your modem and router.
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Wait 1 minute, then turn on your device.
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Try Netflix again.
Contact the device manufacturer
To fix this issue, you'll need to contact the company that made your device.
When you talk to them, ask for their help with these steps. After each step, try Netflix again to see if it fixed the problem.
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Update your device's firmware or software to the latest version.
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Restore your device to its original settings, like when you first got it.
If they can't fix the problem or these steps don't work, you'll need to use a different device to watch Netflix.
Smart TV
To fix this issue, you'll need to contact the company that made your device.
When you talk to them, ask for their help with these steps. After each step, try Netflix again to see if it fixed the problem.
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Update your device's firmware or software to the latest version.
-
Restore your device to its original settings, like when you first got it.
If they can't fix the problem or these steps don't work, you'll need to use a different device to watch Netflix.
All other devices
We're looking into this problem. To help us investigate, contact us.