Netflix Error 0041 on Android devices

If you experience the error code 0041 on devices that run the Android OS, it is typically caused by one of three things:

  • A connectivity or network problem.
  • An issue with some Netflix information stored on the device.
  • Out-of-date software.

Follow the troubleshooting steps below to resolve the issue.

Clear the Netflix application data
  1. From the Android Home Screen, select Settings.
  2. Select Application Manager, Applications or Apps.
    • If you can't find your Application Manager, refer to your owner's manual or contact your phone manufacturer for further assistance.
  3. Select Netflix.
  4. Select Clear data, then OK.

Troubleshoot network connection issues

If you're still not able to connect to Netflix, here are some steps to resolve network connection issues.