Netflix Error M7357-1003

If you experience the error code M7357-1003 on your computer, it typically points to a component on your browser that needs to be updated or that is being blocked by a security setting or program. Follow the troubleshooting steps below to resolve the issue.

Update Chrome's content protection feature

  1. Type or copy and paste chrome://components into your browser's address bar, then press Enter or Return.

  2. Find Widevine Content Decryption Module in the list and click Check for update. If your browser doesn't have this option, download the latest version of Chrome from Google.

If your browser shows Status - Component updated, restart Chrome and try Netflix again.

If your browser shows Status - Component not updated, it means the component is already up to date.

Reinstall Google Chrome

  1. Follow Google's steps to uninstall Chrome from your computer.

  2. Using a different browser, follow steps to install the latest version of Google Chrome.

  3. Try Netflix again.

What to do next

If you complete the steps above but still get the error, it means that antivirus or firewall security software may be preventing Chrome's content protection feature from updating. Contact your security software manufacturer or an IT professional for more help, or use a different browser to watch Netflix.

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