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General Troubleshooting

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If you don't get any sound or the volume is too quiet:

  • Check your device's volume or sound settings. If your phone has a Silent or Do Not Disturb mode make sure it's off.

  • If the game has its own sound settings, check if they're on and turned up.

  • If your device is connected to a speaker or headphones using Bluetooth, try turning Bluetooth off and back on.

If the sound is choppy or stutters:

  • Close the game and any other apps running on your device, then try again.

  • Check for available game updates and install them, then try again.

If your game stops working, won't respond, or closes suddenly:

  • Close the game and any other apps running on your device, then try again.

  • Restart your device, then try again.

  • Check for available game updates and install them, then try again.

If your game doesn't perform well, lags, or visually skips or stutters:

  • Close the game and any other apps running on your device, then try again.

  • Check for available game updates and install them, then try again.

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