Netflix Playground - Game Support

Netflix Playground

A central home for magical moments with your kids' favorite characters and a variety of fun, enriching games that are "just right" for them. Included in your Netflix membership, no in-app purchases, ads, or fees - ensuring peace of mind while they play.

Download on your mobile device

Platforms: Android phone and tablet, iPhone and iPad

Game category: Kids

Number of players: Single player

Offline play: Yes

Cloud saves: No

This game doesn't use cloud saves. If you uninstall the game or play on a different device you'll start from the beginning.

Content rating: See the game's app store page

Languages: Arabic, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese (Brazil), Portuguese, Romanian, Russian, Spanish (Castilian), Spanish (Latin America), Swedish, Thai, Turkish, Ukrainian, Vietnamese

Developer: Netflix

Requirements

To play, you’ll have to install the game on your device first. You need:

  • An active Netflix membership

  • An internet connection to download and install the game

  • Enough storage space on your device

  • A compatible device

    • Note that device requirements vary by game. For the best experience across Netflix games, we recommend the following OS versions or higher:

      • Android phone or tablet: Android 9

      • iPhone: iOS 17

      • iPad: iPadOS 17


Installation

From the Netflix app

The Netflix app includes a Mobile Games row on the home screen and a Games tab at the bottom.

  1. From the home screen in the app, swipe down to find the Mobile Games row, or tap the Games tab.

    Note:Not seeing the Mobile Games row or Games tab? Make sure you have the latest Netflix app version. See How to update the Netflix app on your Android device.

  2. Tap on the game, and tap Get Game. The Play Store will open.

  3. Tap Install.

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  4. The game will download and install. When complete, choose Open.

    • After a game is installed, you can open it from the Mobile Games row or Games tab in the Netflix app. You can also tap its icon on your device's home screen or in the app drawer.

  5. The game will launch. Tap the Profile icon in the game if you'd like to change to a different profile and start playing!


From the Play Store

You can also search for a game in the Google Play Store.

  1. Open the Play Store and search for the game by name or see all available Netflix games.

  2. Select the game from the search results, and tap Install.

    • Depending on the game and your device settings, a Permissions screen may appear. Choose Accept.

  3. The game will download and install. When complete, choose Open.

    • After a game is installed, you can open it from the Mobile Games row or Games tab in the Netflix app. You can also tap its icon on your device's home screen or in the app drawer.

  4. If prompted, tap Continue and then sign in using the email address and the password of your Netflix account

  5. Choose your Netflix profile and start playing!


A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

From the Netflix app

The Netflix app includes a Mobile Games row on the home screen.

  1. From the home screen in the app, swipe down to find the Mobile Games row.

    Note:Not seeing the Mobile Games row? Make sure you have the latest Netflix app version. See How to update the Netflix app on iPhone, iPad, or iPod touch.

  2. Tap on the game, and then tap Get Game or Play Game.

  3. Tap Get or the Cloud icon on the App Store banner.

  4. The game will download and install. When complete, tap Open.

    • After a game is installed, you can open it from the Mobile Games row in the Netflix app, or by tapping its icon on your device's home screen.

  5. The game will launch. Tap the Profile icon in the game if you'd like to change to a different profile and start playing!


From the App Store

You can also search for a game in the App Store.

  1. Open the App Store and search for the game by name or see all available Netflix games.

  2. Select the game from the search results, and tap Get or the Cloud icon.

  3. The game will download and install. When complete, tap Open.

    • After a game is installed, you can open it from the Mobile Games row in the Netflix app, or by tapping its icon on your device's home screen.

  4. If prompted to log in, tap Next and then enter your Netflix account email address and password. Select Log in.

  5. Choose your Netflix profile and start playing!


Netflix games aren't available in Kids profiles. A game may not appear for a profile if the profile’s maturity setting is set below the maturity rating of the game, or if your device isn't compatible with the game.

Stuck in the game somewhere? Wondering how something works? Have questions about in-game settings? Here are answers to common gameplay questions.

Possible spoilers below.

The games within Netflix Playground cannot be downloaded independently and must be accessed and played from within the app.

If an issue is encountered, it is important to let us know if it happens before you accessed a game in the app or after launching a game.

  • When contacting us, a detailed description of the issue and any screenshots or screenvideos will help helo us support your request.

Having a problem with the game? Check out our Netflix Playground support site.

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Not finding what you're looking for? Check our Netflix Mobile Games article. You can also always contact us.

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