If you see the error code OF.NA.4 on your Android phone or tablet, often accompanied by one of the following messages:
Download Security Requirements
To download TV shows and movies, you'll have to use a different device. (OF.NA.4)
This device does not meet the security requirements for the download feature. (OF.NA.4)
It indicates that the download feature is not supported on your device. Because a wide variety of devices with different capabilities use the Android OS, certain Android devices are not compatible with the download feature. If you would like to download TV shows or movies from Netflix, you will need to use a different device. See our article about downloads to learn more.