Member Sign In

Help Center

E.g. "lost password" or "black screen" or "error code"


Sorry, we had a problem. Please refresh this page and try again.
Quick Links
  • Contact us
  • Get help signing in
  • Update email
  • Update password
  • Update payment method
  • Cancel account
  • Review payment history
  • Request TV shows or movies
Want to contact us?
Call Us
Wait time: less than 1 minute
Start Live Chat

Are you a Netflix Member?

Yes
No
The chat session has lost connectivity. Please initiate a new chat.
Wait time: less than 1 minute
  • Terms of Use
  • Privacy
  • Cookie Preferences
  • Contact Details