Netflix Error M7353-5101

If you see the error code M7353-5101 on your computer, it means that an extension on your browser is preventing Netflix from working properly. Follow the troubleshooting steps below to fix the problem.

  1. In the upper right corner of your browser, click More.

  2. Click Help > About Google Chrome.

  3. Wait while Chrome automatically checks for new updates.

  4. If an update is available, click Relaunch.

  5. Try Netflix again.

  1. Shut down your computer through the menu:

    • Mac: In the upper left, click the Apple menu, then click Shut Down.

    • Windows: Click the Start menu, then click Power > Shut down.

    • Chromebook: In the bottom right, click the time, then click Sign out > Shut down.

  2. Leave your computer off for at least 10 seconds.

  3. Turn it back on, then try Netflix again.

If you use Chrome, you can turn off unnecessary add-ons.

  1. In the address bar, enter chrome://extensions.

  2. Turn off any extensions that are turned on.

    Note:Extensions listed under Chrome Apps don't need to be turned off.

  3. Try Netflix again.

If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly.

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