Netflix Error B33-S6

The error you're seeing is typically caused by:

  • An issue with stored information or settings on the device
  • An issue with the device connecting to your Network

Follow the troubleshooting steps below to resolve this issue.

Windows 8

Delete the Netflix App from your Windows 8 Tablet
  1. To delete the app from within the Windows 8 Start Menu, swipe down on, or tap and hold the Netflix application.
  2. Select Uninstall from the menu bar at the bottom of the screen.
  3. Select Uninstall from the pop up window.

The Netflix application is now removed from your Windows 8 tablet.

Delete the Netflix App from your Windows 8 PC
  1. To delete the app from within the Windows 8 Start Menu, on a PC, right-click on the Netflix application.
  2. Select Uninstall from the menu bar at the bottom of the screen.
  3. Select Uninstall from the pop up window.

The Netflix application is now removed from Windows 8.

Install the Netflix app
  1. From the Start menu select Store.
  2. Bring up the Charms Bar by swiping from the right or moving your mouse to the top right corner of the screen.
  3. Select Search.
  4. Type Netflix in the search box and press Enter.
  5. Select Netflix located in the results.
  6. Select Install.
    • If you are prompted to sign in, sign in with your Microsoft information.
  7. Return to the Start menu.
  8. Select the Netflix app.
  9. Select Sign in.
  10. Enter your Netflix email address and password.
  11. Select Sign In.

Windows 10

Uninstall the Netflix app

  1. From the Start menu, select All Apps.
  2. Right click on the Netflix app.
  3. A popup will appear. Select Uninstall.
  4. Select Uninstall again.

Reinstall the Netflix app

  1. From the Start menu, select Store.
  2. Select Search from the upper right corner of the screen.
  3. Type Netflix in the search box and press Enter.
  4. Select Netflix from the results.
  5. Select Install.