Netflix Error B33-S6

If you experience the error code B33-S6 on your Windows computer or tablet, it typically points to information stored on the device that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue.

Windows 8
Windows 10

Delete the Netflix app from your Windows tablet

  1. From the Windows Start menu on your tablet, swipe down on or tap and hold the Netflix app.

  2. Select Uninstall from the menu bar at the bottom of the screen.

  3. Select Uninstall from the pop-up window.

The Netflix app is now removed from your Windows tablet.

Delete the Netflix app from your Windows computer

  1. From the Windows Start menu on your computer, right-click on the Netflix app.

  2. Select Uninstall from the menu bar at the bottom of the screen.

  3. Select Uninstall from the pop-up window.

The Netflix app is now removed from Windows.

Install the Netflix app

  1. From the Start menu select Store.

  2. Bring up the Charms Bar by swiping from the right or moving your mouse to the top right corner of the screen.

  3. Select Search.

  4. Type Netflix in the search box and press Enter.

  5. Select Netflix located in the results.

  6. Select Install.

    • If you are prompted to sign in, sign in with your Microsoft information.

  7. Return to the Start menu.

  8. Select the Netflix app.

  9. Select Sign in.

  10. Enter your Netflix email address and password.

  11. Select Sign In.

Uninstall and reinstall the Netflix app

Uninstall the Netflix app

  1. From the Start menu, select All Apps.

  2. Right click on the Netflix app.

  3. A popup will appear. Select Uninstall.

  4. Select Uninstall again.

Reinstall the Netflix app

  1. From the Start menu, select Store.

  2. Select Search from the upper right corner of the screen.

  3. Type Netflix in the search box and press Enter.

  4. Select Netflix from the results.

  5. Select Install.

  6. Once installation is complete, launch the app and try Netflix again.