Netflix Error W8156-80040153

If you experience the error code W8156-80040153 on the Netflix app for Windows 8, often accompanied by the following message:

Whoops, something went wrong. System configuration error. Not able to play protected content.

It typically indicates that you are signed in to Windows as a user without administrative privileges or without the correct permissions. Follow the troubleshooting steps below to resolve the issue.

  1. Sign in to or create a Windows user profile with administrative privileges.

    • If you are able to successfully play your TV show or movie, the new user profile has the needed permissions to use the Netflix app.

    On most Windows computers, the Guest profile will not have administrative privileges.