Netflix Error W8156-88890001

The error you're seeing is typically caused by:

  • An issue with stored information or settings on the device
  • An issue with the device connecting to your Network

Follow the troubleshooting steps below to resolve this issue.

Ensure you have an up-to-date Windows 8 audio driver

  1. Check your computer manufacturer's website for an audio driver compatible with Windows 8 or 8.1. If you're unsure which driver to download or how to install it, your computer manufacturer will be able to assist you.
  2. If audio drivers for Windows 8.1 aren't available, try downloading the latest audio drivers available for Windows 8.
  3. If no compatible audio drivers are available for your hardware, streaming Netflix from your web browser in desktop mode will resolve the error.
  4. If you've updated to the most recent audio driver compatible with Windows 8 or 8.1 and are still encountering this error when attempting to stream, contact us using the chat or call options below.

Wait time: 2 minutes