Find the PayPal Invoice ID or Billing ID

If you are using PayPal to pay for Netflix, our Customer Service team will need to verify your PayPal Invoice ID or Billing ID to make any changes to your Netflix account.

Note:

If you prefer not to provide this information, you can make changes to your account directly from your Account page.

Find your PayPal Invoice ID through PayPal

Go to your PayPal Activity page (you may be prompted to sign in).
Locate and select the most recent Netflix.com transaction.
Locate the Invoice ID.

Find your PayPal Billing ID through PayPal

1. Go to Manage Automatic Payments on your PayPal account (you may be prompted to sign in).

2. Locate and select Netflix.com under the Automatic Payments list.

If Netflix.com is listed multiple times, start from the top and view each one until you see a Total billed amount greater than $0.00.

Note:

Total billed amounts for $0.00 typically indicate a failed transaction, and we need the billing ID from a successful transaction.

3. Locate the Billing ID (B-XXXXXXXXXXXXXXXXX).