If you are using PayPal to pay for Netflix, our Customer Service team will need to verify your PayPal Transaction ID or Billing ID to make any changes to your Netflix account.
Go to your PayPal Activity page (you may be prompted to sign in).
Choose the most recent Netflix.com charge.
View the Transaction ID.
Go to the email account you used to set up PayPal.
Search for emails from email@example.com for the most recent Netflix.com purchase receipt.
View the Transaction ID in your email from PayPal.
Go to Manage Automatic Payments on your PayPal account (you may be prompted to sign in).
Select Netflix.com under the Automatic Payments list.
If Netflix.com is listed multiple times, start from the top and view each one until you see a Total billed amount greater than $0.00.
View the Billing ID (B-XXXXXXXXXXXXXXXXX).