How to use Netflix on your Philips TV or Blu-ray player

Use this article to learn about Netflix features on your Philips device, and how to set up and sign out of your account. If you don't know if Netflix works on your device, follow the steps in the “Set Up Netflix” section.

Set Up Netflix
Sign Out of Netflix
Netflix in Ultra HD
Netflix in HDR

To connect your Philips TV, Blu-ray player, or home theater system to your Netflix account, make sure you're on the Home screen and select the option below that best describes your device.

If you see the Netflix icon on-screen:

  1. Select Netflix.

  2. Select Sign In.​

    • If you don't see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you aren't a member, set up your membership.

  3. Enter your Netflix email address and password and select Sign In.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

If you don't see the Netflix icon on-screen:

  1. Press the Menu button.

  2. Select NET TV.

  3. Select Netflix.

  4. Select Sign In.​

    • If you don't see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you aren't a member, set up your membership.

  5. Enter your Netflix email address and password and select Sign In.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

To sign out of the Netflix account on your device, follow these steps.

  1. Begin from the Netflix Home screen.

  2. To open the menu, navigate left and select Get Help.

    • If you don't see Get Help, navigate up and select Settings or the Settings icon gear icon .

  3. Select Sign out.

  4. Select Yes to confirm.

If you don't see Get Help, Settings, or the Settings icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

  2. Select Sign out, Start Over, Deactivate, or Reset.

Netflix is available in Ultra HD on most Philips Ultra HD TVs. To stream in Ultra HD, you will need:

Note:
Ultra HD isn't available for some 2017 and 2018 Android TV-based Philips TVs.

Netflix is available in HDR on select Philips TVs and Blu-ray players. To stream in HDR, you will need:

  • A smart TV that supports either Dolby Vision or HDR10 and Netflix.

    • If you're using an HDR-capable Blu-ray player, you'll need to connect it to an HDR-capable smart TV via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port.)

  • A Netflix plan that supports streaming in Ultra HD.

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to Auto or High.

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