How to use Netflix on your Toshiba TV or Blu-ray player

Use this article to learn about Netflix features on your Toshiba TV, Blu-ray player, or home theater system, including how to set up and sign out of your account. If you don't know if Netflix works on your device, follow the steps in the “Set Up Netflix” section.

Netflix Features
Set Up Netflix
Sign Out of Netflix
Netflix in Ultra HD
Netflix in HDR

Netflix is available on many Toshiba devices.

Supported regions

Netflix is available worldwide. Most devices will work wherever Netflix is available, but some older devices will only work in the country where they were purchased. If you're considering buying a new device, check with the manufacturer to see if it supports Netflix in your region.

Older devices may ask you to go to netflix.com/activate to set up your device. These devices only support Netflix in the United States and Canada.

Navigation

On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (for example, comedies or dramas) that we present to you based on what you’ve watched.

Older devices may not have rows of categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution

Most devices can stream Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.

Parental controls

You can set parental controls on individual Netflix profiles.

Subtitles & alternate audio

Learn how to turn on subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. To check if 5.1 audio works on your device, go to any Netflix original to see if there is a 5.1 audio option. If not, this feature doesn't work on your device. You can customize the appearance of subtitles and captions on many devices. Devices that don't support customization will show subtitles and captions in their default appearance.

On some devices, you can also stream select titles with Dolby Atmos audio, including the models below.

  • Toshiba TVs (2019 or newer models)

To connect your Toshiba TV, Blu-ray player, or home theater system to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

If you have the 'Net TV' button on your Toshiba remote

  1. Press the Net TV button on your remote.

  2. Select the Netflix icon and press OK.

  3. Select Sign In.​

    • If you don't see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you aren't a member, set up your membership.

  4. A code will appear. Enter the code at netflix.com/activate.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

If you see the 'Connected' option on-screen

  1. Navigate to the Connected option in the main menu.

  2. Select the Netflix icon and push OK.

  3. Select Sign In.​

    • If you don't see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you aren't a member, set up your membership.

  4. An activation code will appear. Leave the code on-screen and enter it at netflix.com/activate.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

To sign out of the Netflix account on your device, follow the steps below.

  1. Begin from the Netflix Home screen.

  2. To open the menu, navigate left and select Get Help.

    • If you don't see Get Help, navigate up and select Settings or the Settings icon gear icon .

  3. Select Sign out.

  4. Select Yes to confirm.

You'll now be given the option to sign in as a different Netflix member.

If you don't see Get Help, Settings, or the Settings icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

  2. Select Sign out, Start Over, Deactivate, or Reset.

You'll now be given the option to sign in as a different Netflix member.

Netflix is available in Ultra HD on most Toshiba Ultra HD TVs. To stream in Ultra HD, you will need:

Netflix is available in Dolby Vision and HDR on select Toshiba TVs. To stream in Dolby Vision or HDR, you will need:

  • A smart TV that supports either Dolby Vision or HDR10 and Netflix. (If you're using an HDR-capable Blu-ray player, you'll need to connect it to an HDR-capable Smart TV via an HDMI port that supports HDCP 2.2 or later - usually the HDMI 1 port.)

  • A Netflix plan that supports streaming in Ultra HD.

  • A steady internet connection speed of 25 megabits per second or higher.

  • Streaming quality set to Auto or High.