How to use Netflix on your Toshiba TV or Blu-ray player

Use this article to learn about Netflix features on your Toshiba TV, Blu-ray player, or home theater system, including how to set up and sign out of your account.

Set Up Netflix
Sign Out of Netflix
Netflix in Ultra HD
Netflix in HDR

To connect your Toshiba TV, Blu-ray player, or home theater system to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

If you have the 'Net TV' button on your Toshiba remote

  1. Press the Net TV button on your remote.

  2. Select the Netflix icon and press OK.

  3. Select Sign In.​

    • If you don't see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you aren't a member, set up your membership.

  4. Enter your Netflix email address and password and select Sign In.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

If you see the 'Connected' option on the screen

  1. Navigate to the Connected option in the main menu.

  2. Select the Netflix icon and push OK.

  3. Select Sign In.​

    • If you don't see Sign In, select Yes on the Are you a member of Netflix? screen.

    • If you aren't a member, set up your membership.

  4. Enter your Netflix email address and password and select Sign In.

Your device is now connected to your Netflix account.

To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up

  • Select Sign Out, Start Over, or Deactivate.

Note:
Netflix is not available on the Toshiba Z670K and X8900 series Android TV models.

To sign out of the Netflix account on your device, follow these steps.

  1. Go to the Netflix home screen, then go left to open the menu.

  2. Go to the bottom of the menu, then go right and select Get Help.

    Note:
    If you don't see Get Help, go up and select Settings settings icon.
  3. Select Sign out > Yes.

If you can't find Get Help, Settings, or Sign out:

  1. Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

  2. On the menu that appears, select Sign out, Start Over, Reset, or Deactivate.

Netflix is available in Ultra HD on most Toshiba Ultra HD TVs. To stream in Ultra HD, you will need:

Netflix is available in Dolby Vision and HDR on select Toshiba TVs. To stream in Dolby Vision or HDR, you will need:

  • A smart TV that supports either Dolby Vision or HDR10 and Netflix.

    • If you're using an HDR-capable Blu-ray player, you'll need to connect it to an HDR-capable smart TV via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port.)

  • A Netflix plan that supports streaming in Ultra HD.

  • A steady internet connection speed of 15 megabits per second or higher.

  • Streaming quality set to Auto or High.

Related Articles