Using Netflix on your PlayStation

Welcome to Netflix on your PlayStation! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features

Netflix is available on PlayStation 3, PlayStation 4 and PlayStation Vita.

PlayStation 3

Netflix streaming features on PlayStation 3 include:

Navigation:
Browse rows of movie posters or select Search to find movies.

Supported Regions:
Netflix supports streaming to the Sony PlayStation in all regions where the Netflix service is available.

Resolution:
Stream movies up to 1080p. Titles with an HD symbol will stream in high definition if your Internet connection supports 5 megabits per second or more.

Subtitles & Alternate Audio:
Select Audio and Subtitles to turn on subtitles or 5.1 Surround Sound if they are offered by the movie or TV show.

2nd Screen:
Use the Netflix application on an iPad, iPhone, iPod Touch, or Android device as a 2nd Screen for your Sony PlayStation's Netflix application.

PlayStation 4

Netflix streaming features on PlayStation 4 include:

Navigation:
Browse rows of movie posters or select Search to find movies.

Supported Regions:
Netflix supports streaming to the Sony PlayStation in all regions where the Netflix service is available.

Resolution:
Stream movies up to 1080p. Titles with an HD symbol will stream in high definition if your Internet connection supports 5 megabits per second or more.

Subtitles & Alternate Audio:
Select Audio and Subtitles to turn on subtitles or 5.1 Surround Sound if they are offered by the movie or TV show.

2nd Screen:
Use the Netflix application on an iPad, iPhone, iPod Touch, or Android device as a 2nd Screen for your Sony PlayStation's Netflix application.

PlayStation Vita

Netflix streaming features on PlayStation Vita include:

Navigation:
Scroll up and down to browse through genres tailored specifically for you. To search, simply select Search at the top of the screen to look for a specific title. To fast forward and rewind, tap anywhere on the screen. then slide your finger along the progress bar to skim backward and forward through the title. Press the Back button to exit the movie.

Supported Regions:
The Sony PlayStation Vita is currently supported in the United States, Canada, and Latin America.

Resolution:
Watch movies in 480p.

Subtitles and Audio:
Select Audio and Subtitles to turn on subtitles and alternate language audio if the title supports it.

Set up Netflix

To connect your PlayStation to your Netflix account, download the Netflix app, then follow the steps for your device below.

PlayStation 3

  1. From the home screen, navigate to the TV/Video Services section and select the Netflix icon.
    • If you're not already at the home screen, hold the PS button in the middle of the controller, select Quit, then select Yes to return to the home screen.
  2. Select Sign in on the Welcome screen.
    • If you are not yet a member, set up your membership.
    • Note that you may first be prompted to sign in to the PlayStation Network (PSN). If you see this prompt, you must first sign in to your PlayStation Network account before continuing. If you've forgotten your login information, PlayStation has instructions for resetting your PSN password.
      • The PSN sign-in prompt is a black screen with white writing and will ask for your Sign-In ID (Email Address) and gives you the option to "Sign In Automatically (Auto Sign-In)." Checking this box will usually eliminate the need to sign in to PlayStation Network each time you launch Netflix.
  3. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

PlayStation 4

  1. From the home screen, navigate to the TV & Video section and select the Netflix icon.
    • If you're not already at the home screen, tap the PS button in the middle of the controller.
    • Note: You must be signed into your PSN account to access the TV & Video section.
  2. Select Sign in on the Welcome screen.
  3. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

PlayStation Vita

  1. From the PS Vita home screen, navigate to the PS Store.
  2. To find the Netflix App, either select Search and then type Netflix, or select Games > All > Apps.
  3. Select the Netflix PS Vita entry and then Download.
  4. Press the Playstation button and pull the top right corner of the page to the bottom left to close the PS Store.
  5. The Netflix App is installed automatically once it is finished downloading.
  6. Once installed, Start the Netflix App.
  7. Select Yes on the "Are you a member of Netflix?" screen.
    • If you are not yet a member, set up your membership.
    • Note that you might first see a prompt to sign in to the PlayStation Network (PSN), go ahead and sign in to continue.
  8. Enter your Netflix email address and password.

Your device is now connected to your Netflix account. Enjoy!

Sign out of Netflix

To sign out of the Netflix account on your device, follow the steps below.

PlayStation 3

  1. Launch the Netflix app.
  2. Press O on the controller.
  3. Select the gear icon.
  4. Select Sign Out.
  5. Select Yes.

OR

If you can't sign in, try these steps:

  1. Begin from the PS3 Home Screen.
    • If you're not already at the home screen, hold the PS3 button in the middle of the controller, select Quit, then select Yes to return to the home screen.
  2. Navigate to the TV/Video Services section and highlight Netflix.
  3. Press X.
  4. Immediately after pressing X, press both Start and Select and continue to hold them down until a message appears asking Do you want to reset your Netflix settings and re-register?
  5. Select Yes.

PlayStation 4

  1. Launch the Netflix app.
  2. Press O on the controller.
  3. Select the gear icon.
  4. Select Sign Out.
  5. Select Yes.

OR

If you can't sign in, try these steps:

  1. Begin from the PS4 Home Screen.
    • If you're not already at the home screen, hold the PS button in the middle of the controller, select Quit, then select Yes to return to the home screen.
  2. Navigate to the TV & Video section and highlight Netflix.
  3. Press the Options button on the Playstation controller.
  4. Select Delete.
  5. Select OK.

PlayStation Vita

Delete the Netflix App

  1. Begin from the PS Vita Home Screen.
  2. Press and hold your finger on the Netflix App until you see circle in the top right corner of the Netflix App icon.
  3. Press the circle.
  4. Select Delete.
  5. Select OK.

Refresh your Netflix login information
  1. Launch the Netflix app.
  2. Using the arrows on your remote, enter the following sequence:
    Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
  3. Select Deactivate.
  4. Connect your Netflix Account to your PS Vita

Once the device finishes deactivating, you can connect as a different user. If you want to remove the Netflix application, you can Delete the Netflix Application from your Sony Playstation.

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