How to use Netflix on your TCL TV
Use this article to learn about Netflix features on your TCL TV, and how to set up and sign out of your account.
To connect your TCL TV to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.
Netflix button on TCL remote
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Press the Netflix button.
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Select Member sign in and follow the directions on the screen.
To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:
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Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
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Select Sign Out, Start Over, or Deactivate.
No Netflix button on TCL remote
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Press the Menu button on the remote.
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Select Connection.
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Select Netflix, then press OK.
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Select Member sign in and follow the directions on the screen.
To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:
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Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
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Select Sign Out, Start Over, or Deactivate.
ITCL Roku TV
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From the home screen, select Netflix.
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Select Sign In and follow the directions on the screen.
To start over or sign in with a different email address at any point during this process, use the arrow keys on your controller to enter the following sequence:
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Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
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Select Sign Out, Start Over, or Deactivate.
Sign out through Netflix
To sign out of the Netflix account on your device, follow these steps.
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Begin from the Netflix Home screen.
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To open the menu, navigate left and select Get Help.
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If you don't see Get Help, navigate up and select Settings or the Settings icon
.
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Select Sign out.
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Select Yes to confirm.
If you don't see Get Help, Settings, or the Settings icon:
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From within the Netflix app, use the arrows on your remote to enter the following sequence:
Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. -
Select Sign out, Start Over, Deactivate, or Reset.
TCL Roku TV
Sign out of Netflix
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Begin from the Netflix home screen.
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Press the Back button on your remote.
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Select the Gear icon
on the right. -
Select Sign out.
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Select Yes to confirm.
Netflix is available in Ultra HD on most TCL Ultra HD TVs. To stream in Ultra HD, you will need:
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A Netflix plan that supports streaming in Ultra HD.
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A 2014 or newer Ultra HD TV with the Netflix app that is capable of streaming Ultra HD content at 60 Hz.
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A steady internet connection speed of 15 megabits per second or higher.
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Streaming quality set to Auto or High.
Netflix is available in HDR on select TCL TVs. To stream in HDR, you will need:
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A smart TV that supports either Dolby Vision or HDR10 and Netflix.
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A Netflix plan that supports streaming in Ultra HD.
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A steady internet connection speed of 15 megabits per second or higher.
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Streaming quality set to Auto or High.