Netflix Error M7037-1111

If you see the error code M7037-1111 on your computer, often accompanied by the following message:

Whoops, something went wrong...
Proxy Detected
You seem to be using an unblocker or proxy. Please turn off any of these services and try again. For more help, visit netflix.com/proxy

It indicates that our systems have detected that you are connecting via a VPN, proxy, or “unblocker” service. Because our content library can vary by region and these services hide your region, you may not be able to stream some movies and TV shows when connected in this way.

If you received this error while trying to play content that you believe is available in your region, follow the troubleshooting steps below.

Turn off VPNs and proxies

  • Disable any proxies, VPNs, or other software that might route your internet traffic outside of your current region.

  • Set your device's network settings to Automatic.

  • If you need help disconnecting from one of these services or restoring your connection's default settings, contact your device manufacturer or internet service provider.

If you use a VPN or proxy for work or for privacy

A VPN or proxy may prevent you from playing TV shows and movies that aren't available globally. Disable any VPNs or proxies and try Netflix again.

If you use an IPv6 proxy tunnel

Netflix doesn't support IPv6 proxy tunnel services over an IPv4 network. If you don't know if you're using one of these services, contact your internet service provider for help.

Note:
Netflix does support IPv6 connections provided by your ISP.

What to do next

If you disabled proxies, VPNs, or other routing software but still see this message, contact your internet service provider. They'll be able to determine why your IP address is associated with proxy or VPN use.