Netflix Error tvq-nw-104 (500)

1. Go to the Netflix home screen and press the back button on your remote to get to the menu.

2. If the menu is at the top: Find your profile icon on the top left of your screen, select Get Help, then Sign out, then Yes.

   If the menu is on the left: Go to the bottom of the screen, select Get Help, then Sign out, then Yes.

3. Sign back in and try Netflix again.

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If your device is on an error screen:

1. Select More Details.

2. Select Sign out or Reset.

3. Sign back in and try Netflix again.

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If you can't find Get Help or Sign out:

1. Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.

2. On the menu that appears, select Sign out, Reset, or Deactivate.

1. Unplug your device from power.

2. Press the power button on the device once and wait 1 minute, or leave it unplugged for 3 minutes instead.

3. Plug your device back in.

4. Turn your device on and try Netflix again.