Netflix says 'Network error. You have selected to playback on Wi-Fi only. (40101)'

If you see an error on your iPhone, iPad, or iPod touch that says

Network Error
You have selected to playback on Wi-Fi only. Go to App Settings to change. (40101)

It means that cellular data usage is disabled in the Netflix app. Follow the troubleshooting steps below to resolve the issue.

Connect to a Wi-Fi network

  1. From the iOS home screen, select Settings.

  2. Select Wi-Fi.

  3. Select a network.

  4. Once you've connected to the network, try Netflix again.

If no networks are available, you'll have to adjust your mobile data setting from Wi-Fi Only to any other setting to stream.

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