Netflix Error APPS-04154

If you experience the error code APPS-04154 on your X1 set-top box, often accompanied by the following message:

Give Us A few Minutes
We're having trouble opening this app. Please give us a few minutes then try again.

It typically points to information stored on the device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Comcast Xfinity X1 Set-top Box

Restart your device

1. On your remote, press the Xfinity button.

2. Press the A button.

3. Choose Restart and then Restart again to confirm. It may take several minutes for the device to restart.

4. Try Netflix again.

Cox Contour X1 Set-top Box

Restart your device

1. Press the Contour button on your remote.

2. Press the A button on your remote.

3. Select Restart.

4. Confirm that you want to restart the device.

5. When the device finishes restarting, try Netflix again.