Netflix says 'Cannot play title. Please try again later. (CM:12646;)'

If you see an error on your iPhone, iPad, or iPod touch that says

Cannot play title. Please try again later. (CM:12646;)

It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Download the title again

1. Open the Netflix app.

2. In the lower right, tap My Netflix .

3. Tap Downloads .

4. Next to a TV show or movie, tap the download status icon .

5. Tap Delete Download .

6. Try downloading the TV show or movie again.