Netflix says 'Cannot play title. Please try again later. (CM:12646;)'

If you see an error on your iPhone or iPad that says

Cannot play title. Please try again later. (CM:12646;)

It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Download the title again

1. In the upper right, tap Downloads.

2. Next to a TV show or movie, tap the download status icon .

3. Tap Delete Download.

4. Try downloading the TV show or movie again.