Netflix Error NW-6-500

If you experience the error code NW-6-500, it typically points to information on the device that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue.

Blu-ray Player

Reload the Netflix app

1. Select More Details on the error screen.

2. Select Reload Netflix.

3. Once the app reloads, try Netflix again.

Smart TV

Reload the Netflix app

1. Select More Details on the error screen.

2. Select Reload Netflix.

3. Once the app reloads, try Netflix again.

All other devices

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