Netflix Error SSCR-S4010-2102-98-G

If you experience the error code SSCR-S4010-2102-98-G on your Android phone or tablet, often accompanied by the following message:

Both devices must be signed in with the same Netflix account.
SSCR-S4010-2102-98-G

It typically points to information on your device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Sign out of Netflix

1. Open the Netflix app.

2. In the lower right, tap My Netflix.

3. In the upper right, tap the Menu.

4. Tap Sign Out, then tap Sign Out to confirm.

5. Sign back into your Netflix, then try again.