Netflix Error SSCR-S4010-2203-2002-G

If you experience the error code SSCR-S4010-2203-2002-G on your Android phone or tablet, often accompanied by the following message:

Failed to establish a session with the selected device.
SSCR-S4010-2203-2002-G

It typically points to a problem preventing your Android device from communicating with your Chromecast. Follow the troubleshooting steps below to resolve the issue.

Illustration of a TV with a power button symbol, a power strip, and a 15-second timer, suggesting a restart device process

  1. Turn off your device. If your device has a power cable, unplug it.

  2. Make sure your device is completely off, not just in sleep or standby mode.

  3. Leave your device off for 15 seconds.

  4. Turn on your device and try Netflix again.

Tablet with power icon indicating turn off process

  1. Turn off your phone or tablet. Make sure it's turned off, not just locked.

  2. Turn it back on.

  3. Try Netflix again.

We're looking into this problem. To help us investigate, contact us.

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