If you see an error that says
Something went wrong
Sorry, we're having trouble with your request. You'll find lots to explore on the home page.
It typically points to information stored on your browser that needs to be refreshed, or to a network connectivity issue. Follow the troubleshooting steps below to resolve the issue.
To pinpoint your issue, sign in to Netflix on a different device using the same network as your computer.
If you see an error code or error message when you sign in or try to watch on that device, we are currently unable to connect your account to the Netflix service. Please try to stream again at a later time.
If you do not see an error code or error message when you sign in or try to watch on that device, contact customer service.
To pinpoint the issue: