Netflix Error S7706

If you see the error code S7706 on your Mac computer, it means data on your browser needs to be refreshed. Follow the steps below to resolve the issue.

  1. Shut down your computer through the menu:

    • Mac: In the upper left, click the Apple menu, then click Shut Down.

    • Windows: Click the Start menu, then click Power > Shut down.

    • Chromebook: In the bottom right, click the time, then click Sign out > Shut down.

  2. Leave your computer off for at least 10 seconds.

  3. Turn it back on, then try Netflix again.

  1. In the upper left corner of your browser, go to the Safari menu.

  2. Select Preferences.

  3. Select Privacy.

  4. Under Cookies and website data, select Details or Manage Website Data.

  5. Search for Netflix.

  6. Select Remove.

  7. Select Remove Now.

  8. After the Netflix website data has been deleted, force-quit Safari and try Netflix again.

To force-quit Safari:

  1. In the upper left corner of your browser, select the Apple icon.

  2. Select Force Quit.

  3. Select Safari.

  4. Select Force Quit.

  5. Confirm your selection.

  6. Try Netflix again.

We're looking into this problem. To help us investigate, contact us.

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