Netflix says 'There was a problem with this download.'

If you receive an error on your iPhone, iPad, or iPod touch that says

There was a problem with this download.

It often means the Netflix app on your device needs to be updated.

Update the Netflix app

1. Go to the home screen, then tap App Store.

2. Tap Search, and enter "Netflix".

3. In the list, find and tap Netflix, then tap Update. You may need to enter your Apple ID password. If you forgot it, follow Apple's steps to reset it.

4. When the update is done, try Netflix again.