Netflix Error D7361-1253

Pardon the interruption
Sorry, we're having trouble with your request.

This error happens when an issue with data stored on your device stops Netflix from playing.

To fix the problem:

Restart your browser

Quit your browser.
Reopen your browser.
Try Netflix again.

Shut down your computer

Shut down your computer through the menu:
- For Mac: At the top left, click the Apple menu > Shut Down.
- For Windows: From the Start menu, click Power > Shut down.
- For Chromebook: From the bottom right, click on the time > Sign out > Shut down.
Leave your computer off for at least 10 seconds.
Turn it back on, then try Netflix again.

Update your Windows version

Use the links below to get steps to check for updates to your version of Windows, then try Netflix again.

Computers using Windows XP or Vista aren't able to update to a version Netflix supports. We recommend using a computer with Windows 10 or later installed.

Try a different browser

If other troubleshooting steps didn't fix this error, there might be a different issue with your Edge browser.

Try Netflix again using a different supported browser, like Google Chrome or Mozilla Firefox.