Netflix says 'Sorry, something went wrong. Cannot play title.'
If you receive an error on your iPhone, iPad, or iPod touch that says
Sorry, something went wrong.
Cannot play title. Please try again later.
It usually means your Netflix app needs an update. Follow the steps below to fix the problem. If you receive an error code with this message, search our Help Center for that error code instead.
-
Go to the home screen, then tap App Store.
-
Tap Search, and enter "Netflix".
-
In the list, find and tap Netflix, then tap Update. You may need to enter your Apple ID password. If you forgot it, follow Apple's steps to reset it.
-
When the update is done, try Netflix again.