If you see an error on your Apple TV, iPhone, iPad, or iPod touch that says:
Please update your device. This version is no longer supported by Netflix. 5072
It means your device needs an update from Apple. Follow the steps below to fix the problem.
From the Apple TV main menu, select Settings.
Select General.
Select Software Updates.
Select Update Software/Update automatically.
Select Download and Install.
Once the update is complete, try Netflix again.
From the Apple TV main menu, select Settings.
Select General.
Select About.
Verify that your software version is 6.2.1 or above.
From the Apple TV home screen, select the App Store.
From the menu at the top of the screen select Purchased.
Select Netflix.
If an update is available select Update.
If no update is available, continue troubleshooting below.
Try Netflix again.
Make sure your iPad, iPhone, or iPod touch has the latest version of iOS.
From the Home screen, tap the App Store icon.
Tap Search, then enter "Netflix" in the search box.
Tap Netflix, then tap Update.
If asked, enter your Apple ID password.
Once the update is complete, try Netflix again.