Netflix says 'Please update your device. This version is no longer supported by Netflix. 5072'
If you see an error on your Apple TV, iPhone, iPad, or iPod touch that says:
Please update your device. This version is no longer supported by Netflix. 5072
It means your device needs an update from Apple. Follow the steps below to fix the problem.
Apple TV
Update your Apple TV
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Go to the Apple TV menu, then select Settings.
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Select General > Software Updates > Update Software.
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Select Download and Install.
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When the update is done, try Netflix again.
Update the Netflix app
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Open the App Store app.
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At the top of the screen, select Purchased.
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Select Netflix.
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If an update is available, select Update. If no update is available, go to the next steps.
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Try Netflix again.
iPhone, iPad, or iPod Touch
Check for iOS version updates
Follow Apple's steps to update your device to the latest version, then try Netflix again.
Update the Netflix app
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Go to the home screen, then tap App Store.
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Tap Search, and enter "Netflix".
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In the list, find and tap Netflix, then tap Update. You may need to enter your Apple ID password. If you forgot it, follow Apple's steps to reset it.
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When the update is done, try Netflix again.