How to turn profile transfers on or off

To transfer a profile, you first need to Turn on profile transfers.

Turn on profile transfers:

1. Sign in to your account.

2. Visit your Account page.

3. In the Settings section, select Turn on profile transfers.

4. Select Allow.

   • We’ll send you a confirmation email with the subject Account update: Profile transfers will be available soon

5. Open the confirmation email and select Enable Instantly.

   • If you do not Enable Instantly,  the feature will automatically turn on two days after performing step 4.

Turn off profile transfers

1. Sign in to your account.

2. Visit your Account page.

3. Select Turn off profile transfers in the Settings section.