How to add or remove a profile PIN
To restrict access to a specific profile on your account, you can protect it with a Profile Lock PIN. If you have already accessed a profile and get prompted to enter a PIN before playing a TV show or movie, see more about account-level PINs.
Extra member accounts have 1 profile and it can't have a profile lock.
Some older devices don't support Profile Lock PINs.
If you set up your Netflix account with your phone number and don't have a password, you'll first need to add an email address or set a password before completing the steps below.
To add a PIN to a specific profile:
Android phone or tablet, iPhone or iPad
Open the Netflix app.
In the lower right, tap My Netflix
.
In the upper right, tap the Menu
.
Tap Manage Profiles
.
Choose the profile you want to edit.
Tap Profile Lock
.
Tap Create a Profile Lock.
Verify your identity by entering your Netflix account password.
Enter 4 numbers to create your Profile Lock PIN. Unless you're using an unsupported device, you'll enter this PIN to open the profile or play titles downloaded from it.
To remove the PIN requirement, tap Delete Profile Lock.
Web browser
Using a browser, go to your Account page.
Select Profiles, then choose a profile.
Select Profile Lock.
Click Create a Profile Lock.
To remove the PIN requirement, click Delete Profile Lock.
Verify your identity by sending a code to your email, or enter your Netflix account password.
Enter 4 numbers to create your Profile Lock PIN. Unless you're using an unsupported device, you'll enter this PIN to open the profile or play titles downloaded from it.
To require a PIN any time a new profile is added to your account, check the box to Require PIN to add new profiles.
Note:Require PIN to add new profiles can only be selected when editing Profile Lock settings for the main account profile.
Select Save PIN.
Your device may require a refresh to pick up the updated settings. To refresh:
Switch to another profile, then switch back.
Or, sign out of your device and sign back in.
How to recover a Profile Lock PIN
If you forget your Profile Lock PIN, tap or select Forgot PIN?. If you’re watching on a TV, enter the web address shown into a web browser.
To view or change the Profile Lock PIN that was created for the profile, enter your Netflix account password.