How do I set parental controls on my Netflix account?

As the primary account holder, you have two options to control viewing on your account:

1. Account-level (hard controls)

Require a PIN for specific maturity ratings

  • Set a 4-digit PIN that must be entered to play any TV show or movie above a selected maturity level, on any profile. A PIN ensures your child does not watch content rated above your selected maturity level.

Require a PIN for specific TV shows or movies

  • Set a 4-digit PIN that must be entered to play a specific TV series or movie, on any profile. A PIN ensures your child does not watch that particular TV series or movies.

2. Profile-level (soft controls)

Choose a maturity level for a profile

  • Set a maturity level for a particular profile to control the TV shows and movies available for that profile. You, the parent or guardian, ensure your child uses only the correct profile.

Account-level: Set a PIN on the account to restrict viewing above a selected maturity level

Follow these steps to create or update the PIN settings for your account. Please note that PINs cannot be entered on devices produced before 2013, but your PIN settings will still apply. To watch a PIN-protected title, you will need to use a device produced after 2013 or the Netflix website.

  1. Access your Account page from a web browser.

  2. Select the link for Parental controls in the Settings section.

  3. Enter your Netflix account password and select Continue.

  4. Enter four numbers into the PIN field (no letters) - this will be your PIN.

  5. Set your PIN protection level from the following options:

    • Little Kids - ALL

    • Older Kids - 7+, some 13+

    • Teens - 13+

    • Adults - 16+, 18+

    Note:
    For definitions of the PIN protection levels, view maturity ratings for your country.
  6. Select Save.

Account-level: Set a PIN to restrict viewing for a specific TV show or movie

Follow these steps to set a PIN for a specific title. Please note that PINs cannot be entered on devices produced before 2013, but your PIN settings will still apply. To watch a PIN-protected title, you will need to use a device produced after 2013 or the Netflix website.

  1. Access your Account page from a web browser.

  2. Select the link for Parental controls in the Settings section.

  3. Enter your Netflix account password and select Continue.

  4. If you do not already have a PIN, enter four numbers into the PIN field (no letters) - this will be your PIN.

  5. Set PIN protection for a specific title by typing the title in the “enter show or movie name” box and clicking on the title when it appears.

  6. Select Save.

Profile-level: Set the maturity level for an individual profile

  1. Access your Account page from a web browser and select Manage Profiles.

  2. Select the profile you’d like to edit.

  3. Under Allowed TV shows and movies, select your desired maturity level.

    • For Little Kids only - Watch TV shows and movies suitable for all ages.

    • For Older Kids and below - Watch TV shows and movies suitable for older kids.

    • For Teens and below - Watch TV shows and movies suitable for teens.

    • All Maturity levels - Watch all TV shows and movies, including mature content.

    Please note that the primary account holder’s profile can only be set to For Teens and below or All Maturity levels.

  4. Select Save.

Note:
It can take up to 8 hours for changes to parental controls to take effect on all your devices. To expedite this process, sign out of your Netflix account on the device you want to watch on, then sign back in.
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