Managing your account-level PIN

If you have already set up a PIN on your account, you have the option to lock profiles individually, or restrict viewing on the entire account using one PIN.

Lock individual profiles with unique PINs

To lock individual profiles on your account, make sure you have the latest version of parental controls.

Continue using a single PIN

If you are using a single parental controls PIN on your account to restrict viewing of certain maturity levels or titles, you can now apply and customize controls for each profile. Visit Parental Controls on your Account page to learn how. 

If you wish to continue using a single PIN, 

  • You will be prompted for this PIN according to your current parental control maturity level.

  • Your existing maturity level and title restrictions will apply to your account.

    You will not be able to edit restricted maturity levels without getting the latest profile level controls.

    If you change your settings to customize controls on each profile, your existing PIN will be removed from your account.

Your device may require a refresh to pick up the updated settings. To refresh:
– Switch to another profile, then switch back.
– Or, sign out of your device and sign back in.