Netflix says "HDCP Unauthorized. Content Disabled." on my Roku.

If you see an error that says,

HDCP Unauthorized. Content Disabled.

This error typically points to a hardware problem. Follow the troubleshooting steps below to resolve the issue.

Restart the device

Restart your Roku by unplugging it from power for at least 10 seconds, then plug it back in and turn it on with the power button. Restarting the device is often enough to restore your ability to connect to our service.

Once the device has been restarted, wait 1 full minute before attempting to access Netflix. Your Roku will need time to reconnect to your home network before you will be able to access Netflix.

Troubleshoot your hardware connection
  • Bypass any receivers or stereo equipment by connecting your device directly to your TV.
  • If you're using an HDMI cable, try reversing the ends or try a new HDMI cable.
  • If you're connecting via an HDMI cable, try another HDMI port on your TV.
  • If your device allows and you have one available, swap from an HDMI cable to a component or composite audio/video cable.

Wait time: less than 1 minute