Netflix Error 5.9

There is a problem playing the video. Please try again. (5.9)

This error happens when an issue with data stored on your device stops Netflix from playing.

Turn your device off, then back on

1. Turn off your phone or tablet. Make sure it's turned off, not just locked.

2. Turn it back on.

3. Try Netflix again.

Reinstall the Netflix app

If you uninstall Netflix, any TV shows or movies you've downloaded on your device will be removed. You'll also be signed out of your account. Be sure to have your password on hand.

1. From your Android phone or tablet, open the Netflix page in the Play Store.

2. Tap Uninstall, then Install.

3. Try Netflix again.

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