Netflix says, 'We're having trouble with your account.'

We're having trouble with your account.
To fix this, log in to Netflix from a different device in your household.

If you get this error message, follow these steps fix the problem:

  1. Close the Netflix app on your device.

  2. In the same household as the device that had the error, sign into your Netflix account on a mobile phone, tablet, or other device.

  3. On the device that had the error, open Netflix then try again.

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